Shipping & Delivery

Last updated: 22 September 2026

Draft notice: delivery timeframes and courier details below are placeholders — please confirm your actual courier partner(s) and realistic delivery windows before this goes live, so customers see accurate information.

Delivery area

We currently deliver within South Africa. For deliveries elsewhere in Sub-Saharan Africa, please contact us at sales@eibachsa.co.za to arrange shipping.

Shipping cost

Shipping within South Africa is currently free on all orders placed through this website.

Order processing time

Orders are processed and dispatched within [TO BE CONFIRMED — e.g. “1-2 business days”] of payment being received, for items in stock. If a product needs to be ordered in specially, we’ll contact you with an updated timeframe.

Delivery time

Once dispatched, please allow [TO BE CONFIRMED — e.g. “2-5 business days for major centres, longer for outlying areas”] for delivery, depending on your location. You’ll receive tracking information by email once your order has been dispatched, where the courier service provides it.

Delivery address

It’s your responsibility to provide a complete and accurate delivery address at checkout. We’re not responsible for delays or non-delivery caused by an incorrect or incomplete address. If a delivery attempt fails because nobody was available to receive it, the courier’s standard re-delivery process (and any related cost) will apply.

Risk and ownership

Risk in the goods passes to you once they are delivered to the address you provided. Please inspect your order on arrival and contact us immediately at sales@eibachsa.co.za if anything is damaged or missing.

Alternative — collect from a reseller

If you’d rather collect in person, see our Resellers page for authorised stockists near you.